Scroll down and click: HP contact options - click on Get phone number and phone number appear. Scroll down to 'Still need help? Complete the form to select your contact options' Enter the product number or select to auto detect Please use the following link to create yourself a case number, then call and it may help speed up the call process: The Last USB Device malfunctioned error occurs on Windows 10 when the computer cannot access or open a USB device, and because of this, you would not be able to view or manipulate files contained in the USB device. I would personally suggest you contact our HP Support for one on one interaction. Try using a different USB and check if the issue persists, this could be an issue with the printer. Step1: Go to Search bar of your computer and look for the Power Options. To provide you with an accurate solution, I'll need a few more details: Step 4: If you can’t fix USB device malfunctioned error, try with the Uninstall feature and after that, plug your USB device again to the USB port to let the driver automatically reinstalled.
