Scroll down, find, Uninstall the HP Support Assistant NOTE: If an update is already pending, install that update > Restart the computer and log inįIRST > Uninstall the HP Support AssistantĬontrol Panel > icon view > Programs and Features If you install any Windows Updates: After the update is installed, Restart the computer and log in. Settings > Update and Security > Windows Updates
Stop / Exit all programs: Browsers, games, Applications, etc.Ĭontrol Panel > icon view > System > System ProtectionĬlick ( Highlight) your main disk (C) > Select Create a Restore Pointīefore you install / reinstall printer software, do check and run Windows Updates. Optional / Recommended > Before you make changes to your computer: Create a Restore Point If you find it, next uninstall HP Support Solutions.Ĭheck in Settings > Apps > Apps and Features and uninstall any HPSA bits you find there, too.Īfterwards, Restart the computer and log in. Re-check / uninstall / remove all / any HPSA software on your computer.
When you do get HPSA back on the system, yes - you'll want to sign into the software using your HP Account credentials. Can uninstall / reinstall the HP Support Assistant and its companion software HP Support Solutions.
