If you see a list of files but the one you want isn't listed, there are a few common causes.ġ. If you continue to experience issues, you can contact. This could be due to a problem with the SD card/USB stick or a problem with the reader on the Ulticontroller.
If you see a message asking you to insert an SD card or USB stick, the printer doesn't recognize what you inserted. Printing via USB cable is not supported for any model Ultimaker printer except for the Ultimaker Original. When you insert your SD card or USB stick in your Ultimaker, you should see a list of file names when you go into the Print Menu.